The protection of your personal information is very important to us. Please read this entire policy to ensure you understand how we use your personal information and what your legal rights are regarding this information.
Sandfish Design is a trading name of Sandfish Software Ltd. Sandfish Design is a consolidation of our web related services and is a relatively new web site. However, Sandfish Software (previously known as W3 Communications Ltd) is a well-established company, and we have been trading for over 16 years.
For further information about us please visit our about us page.
When an individual or organisation makes an enquiry we collect the following personal information:-
An individual or organisation can make an enquiry about our services in the following ways:-
Personal information we receive is stored in the following ways:-
We do not share any personal information we receive via enquiries with any third parties. If information is required to be shared in the course of work undertaken for clients, then permission will be requested verbally or in writing. This permission will then be logged on the client form.
Personal information gathered via the telephone or website enquiry form is only used to contact potential clients to discuss their individual requirements.
Data gathered via an email, telephone conversation or website enquiry, that does not lead to a contract is kept for six months then deleted. Hard copies are also shredded. If a contractual agreement is in place then personal data can be kept for up to 6 years for VAT and inland revenue purposes.
Under the General Data Protection Regulations Act 1998 (GDPR) you have the following rights over your personal information:-
Please contact us on 0845 003 4265 if you require assistance with any of the above or you can email us firstname.lastname@example.org if you prefer.
Any request to change, delete or pass on personal information will need to be verified. The identity of the requestee will need to be checked and ID may be required. We aim to deal with all requests within 27 days.
We do not use any automated profiling software on the website to identify potential clients.
We have the following third party links on our website:-
Cookies are small text files stored on your device which contain information about your browsing preferences which allows a website to recognise your device.
Under the GDPR a website is required to:-
We use basic necessary cookies for page navigation and security.
We also use specialist analytics cookies (Google Analytics) to analyse our website’s traffic.
Google analytics is a web analysis tool that generates detailed statistics about user activity for website optimisation purposes.
Google Analytics sets a first party cookie on a user’s device, this sends data to Google about the visitor's device and movement around the website. It tracks the visitor across devices and marketing channels. This information is then displayed to us via Google’s secure analytics dashboard. For more information on Google Analytics please visit https://en.wikipedia.org/wiki/Google_Analytics
Please be aware if essential cookies are disabled some aspects of the website may be affected, interfering with your web browsing experience.